36. al. No. The FLUSHMATE is ready to flush. Sloan has been having issues with these coming apart at the seams … You are strongly encouraged to install the repair kit immediately upon receipt from Flushmate. 17. Determining the source of the leak lets you know how to fix the problem. You will receive a distribution from the settlement fund for qualified claims for unreimbursed out-of-pocket installation expenses incurred in connection with installing the replacement pressure vessel to help offset professional plumber or third party technician installation charges. As mentioned above, Sloan Flushmate uses air pressure in order to flush a toilet. The main reason behind this recall is these Flushmate® units can come apart at the seams and the water escape with such force it can break the porcelain tank and send very sharp shards flying. If it wasn’t installed properly, you may notice water leaking from the gasket. When a nut becomes loose, water inside the tank may leak out of the bolt holes located in the tank. The 1.6 gpf (6.0 Lpf), 1.28 gpf (4.8 Lpf) or 1.0 gpf (3.8 Lpf) of water that flows into FLUSHMATE … You will be required to provide documentation in support of any such property damage claim. Please submit copies of your invoices or receipts with the claim. Mergens settlement class: The initial claims period for the Mergens settlement expired on September 18, 2018. Promptly following submission of the claimant’s objection and any supplemental documentation from the claimant, the Special Master will either issue a decision or conduct a hearing with the claimant and the claims administrator. The Mergens settlement class includes any person or entity in the United States who owns or owned a Flushmate System in the United States manufactured from July 1, 2009 through April 30, 2011. M-101526-F3 Series 503 installed sometime between 2005 and 2009. If you submit a valid claim form for installation reimbursement by the extended claims deadline of September 24, 2020, you will receive a distribution from the settlement fund for all reasonable unreimbursed out-of-pocket expenses for having installed a repair kit, having installed a replacement pressure vessel or having installed a replacement toilet in place of a Flushmate Toilet.*. 34. Yes. To request a free repair kit, verify the serial number on your Flushmate System by visiting www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. Now, you may panic at the thought of your Sloan Flushmate leaking but checking the actual problem and determining the extent of the issue helps you fix it. The Special Master will render his ruling in writing no later than ten business days thereafter. The Court has not determined who is right or whether either side “won.”  Instead, the parties have agreed to settle to avoid the uncertainties, delays, and expenses of continuing the lawsuits. The first six numerals of the serial number are the manufacturing date code. However, if after reading the instructions and watching the installation video you experience difficulty, call the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. What happens if I file a claimant objection? The manufacturing date code range for the Mergens settlement begins with 070109 (July 1, 2009) and continues through 043011 (April 30, 2011). No, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket installation expenses incurred for having installed a replacement pressure vessel to help offset the cost of professional plumber or third party technician replacement pressure vessel installation. Flushmate Systems can only be identified by the unique serial number on the product label. When you take the tank lid off and look inside you will see a large black vessel which is the Sloan Flushmate. You can get additional information regarding the recall at www.flushmate.com/recall. 3. Who is part of the Mergens settlement class? The replacement pressure vessel is free for eligible claimants, and will be shipped free of charge by Flushmate if your Flushmate System has been determined to be qualified. I had previously purchased components for my 12 year old Flushmate attempting to fix the leak, not realizing that the tank itself was leaking. Are all Flushmate products part of the settlements? I have a Sloan Flushmate m-101526-f tank in my toilet. If you have a qualifying Flushmate Toilet that has leaked or is leaking, then you may request a free replacement pressure vessel with instructions on how to replace the pressure vessel directly from Flushmate. Here are areas where water may leak and how to fix them: When water leaks from the bolts. No. Sloan Flushmate leaking inside toilet tank. 10. 5. It seems to have sprung a leak on the side of the tank. However, the settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket expenses associated with the installation of a replacement toilet if the claimant elected to replace the toilet fixture instead of installing the repair kit or replacement Flushmate pressure vessel, and for unreimbursed property damage sustained as a result of a Flushmate Toilet that leaked or burst, including the toilet fixture. However, you may submit a non-property damage claim for unreimbursed out-of-pocket expenses associated with the installation of a (a) repair kit, (b) replacement pressure vessel, or (c) replacement toilet during the claims period (including the UDC extended claims period). Remove the Tank Bolts. Free replacement pressure vessels will be promptly shipped to eligible claimants. 22. The installation video can be accessed from your computer (PC or Mac), or from your smartphone using the URL or the QR code that is included within the repair kit instruction sheet. If there is more than one claim under the settlements with respect to a specific serial number, apportionment of the settlement benefits will be made either pursuant to an agreement in writing by the claimants, or, if necessary, the allocation will be determined by the claims administrator. Do I have to install the repair kit, replacement Flushmate pressure vessel or replacement toilet? Sloan Flushmate toilets are of generally good quality, but leaks are known to happen. All hearings will be conducted by telephone, and will not exceed one hour in length. However, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred as a result of having a professional plumber or third party technician install the replacement Flushmate pressure vessel. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. There are no provisions within the settlements providing for new replacement toilets. Will the settlement fund provide a new toilet if requested? Units: About 2,330,600 in the U.S. and 9,400 in Canada. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having a repair kit themselves may be eligible to receive $25 per Flushmate Toilet repaired. According to the Flushmate toilet class action lawsuit, however, “the vessels used in the Flushmate System are defective and prone to leaks and weld separation. Within ten business days of receipt of a claimant’s objection, the claims administrator will attempt to resolve the objection. This will be decided at a later date. Box 1272 Decisions by the claims administrator concerning property damage claims valued at less than $1,000 are final and not subject to objection, review, appeal or reversal. If my Flushmate System leaked or burst and caused property damage, can I file a claim for the property damage? The UDC settlement class includes any person or entity in the United States who owns or owned a Flushmate System installed in the United States manufactured from October 14, 1997 through June 30, 2009. 29. I have a customer with a Kohler rear outlet residential toilet that has a Sloan Flushmate pressure vessel Model No. Claims which are the subject of a claimant’s objection will be paid consistent with the claims administrator’s amended notice of allowance of claim or the ruling of the Special Master. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. When water is around the base of the toilet. If no objection is made by the claimant that is postmarked within that fifteen business day period, the claims administrator will send the claimant a check for the approved settlement benefit. Yes. Additionally, UDC settlement class members who submit valid claims for having installed a repair kit, replacement vessel, or replacement toilet themselves will be eligible to receive $25 per Flushmate Toilet repaired or replaced. The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. 6. What happens if my Flushmate Toilet has leaked or is leaking? When that happens, the common reason is the improper installation of the gasket. You are eligible for reimbursement of unreimbursed out-of-pocket expenses only if you have already installed the repair kit, replacement Flushmate pressure vessel, or a replacement toilet for a qualifying Flushmate System. Flushmate Systems are rectangular, black, two-piece vessels made of injection-molded plastic that are located in the toilet fixture’s tank. How do I know if my Flushmate III is part of the recall and the settlements? The lawsuit, United Desert Charities, et. To determine if your Flushmate III unit is included in the recall, please provide the information requested below. I requested a repair kit from Flushmate as part of the recall; do I have any rights under the settlements? Free repair kits will be promptly shipped by Flushmate to all claimants who have a qualified Flushmate System based upon verification of the serial number. If you do not have invoices or receipts, you can still submit your claim listing the Flushmate System serial number or providing other proof of ownership of the Flushmate Toilet for which you are seeking reimbursement, and declaring under penalty of perjury that the information that you submit with the claim form is true and correct. tank contact Flushmate: 1.800.533.3460 Vessel Under Pressure Prior to servicing the Flushmate System, first completely CLOSE water supply stop and then flush toilet to release pressure from the Flushmate … The class action lawsuits do not involve any claims for personal injury arising out of the “defect” alleged by the Plaintiffs. For the Kohler K-4404 tank, see model M-101526-F32, and … The first six numerals of the serial number are the manufacturing date code. The problem may be remedied by replacing the seal between the bowl and the drain. You may submit your claim form online, or by e-mail, U.S. Mail or facsimile at the following addresses: By Mail: Flushmate Claims Administrator If the Flushmate System bursts, it can lift the toilet fixture’s porcelain tank lid and shatter the lid and/or the toilet’s tank, posing impact or laceration hazards and property damage. 2. Who is part of the UDC settlement class? Were the toilets containing Flushmate Systems (the “Flushmate Toilets” or the “Flushmate III Toilets”) only available to plumbers? But despite its quality, Flushmate toilets are still prone to common problems like leaking. If you notice water leaking from the water supply shank, you can try tightening the supply shank locknut to see if it cures the leak problem. 20. My Flushmate III System appears to be operating with no problems, do I need to do anything? Why is this important? Additionally, UDC settlement class members who submit valid claims for having -installed a replacement pressure vessel themselves will be eligible to receive $25 per Flushmate Toilet repaired. The Claims Administrator will evaluate the documentation provided and make a determination as to whether your claim qualifies and if so, in what amount. Find helpful customer reviews and review ratings for Flushmate M-101526-F31 FM III 503 Pressure Assist tank less Handle for most OEM 2 piece toilets using Flushmate at Amazon.com. 18. Yes. Additionally, UDC settlement class members who submit valid claims for having installed a replacement pressure vessel themselves will be eligible to receive $25 per Flushmate Toilet repaired. How long will it take me to receive the replacement pressure vessel? The lawsuit, Mergens v. Sloan Valve Company, No. How long will it take me to receive the repair kit? How do I file a claim under the settlements? 31. To see if you have a qualifying Flushmate System, verify the serial number on your Flushmate System by visiting www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. All Rights Reserved. There is also a link to the installation video at www.flushmate.com/recall/. Hazard: The system can burst at or near the vessel weld seam … A simple fix would be to tighten the nuts – that’s usually enough to eliminate the leak. 37. If the UDC settlement fund is exhausted before all valid claims for unreimbursed out-of-pocket installation expenses and property damage are paid in the Mergens Action, Sloan will contribute additional money to pay all such valid claims submitted during the Mergens claims period. Flushmate at (800) 303-5123 between 8 a.m. and 10 p.m. Yes, Flushmate Systems are designed for simple installation, and the repair kit is no exception. The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. In June 2012 and January 2014, Flushmate and the U.S. Consumer Product Safety Commission jointly announced a voluntary recall of Flushmate Systems manufactured from October 14, 1997 through June 30, 2009. You may also submit a property damage claim to obtain reimbursement for the unreimbursed out-of-pocket expenses incurred to repair or replace property damaged by a leaked or burst Flushmate Toilet, including the toilet fixture. … My Flushmate III Toilet burst and broke the tank and/or the tank’s lid, what do I do? If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. Please make sure to write down the complete serial number as it appears on the label of each Flushmate System. Guess I was trying to save a dollar or two. The Defendants deny all claims alleged in the class action lawsuits. 19. Will I be able to install the replacement Flushmate pressure vessel myself? Genuine Sloan Flushmate replacement part. Is there one toilet brand that has the Flushmate III? The serial number is 16 characters long and is located on the label on the top of the Flushmate System that is easily visible after lifting the toilet fixture’s porcelain tank lid. Please lift the china tank lid of your toilet fixture to locate the serial number of your Flushmate System. 2:12-06878-SJO ("UDC") and 2:16-cv-05255-SJO ("Mergens"). If any part becomes defective within this period, it can be changed free of charge. In the case of Flushmate toilets (which is a pressure-assist kind of toilet), a special Tank-to-Bowl gasket is present that seals the tank to the toilet bowl. The repair kit is free and will be shipped free of charge from Flushmate after you have verified your serial number with Flushmate either at www.flushmate.com/recall/ or by calling the Flushmate Recall Hotline toll-free at (800) 303-5123 Monday through Friday between 8:00 AM and 10:00 PM ET and Saturday between 8:00 AM and 6:30 PM ET. Settlement class members may submit claims for unreimbursed out-of-pocket expenses associated with repairing or replacing property damaged as a result of a Flushmate System that leaked or burst. The Special Master’s ruling will be final and not subject to reversal or adjustment by the Court. UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. When I promptly … ET Monday through Friday and between 8 a.m. and 6:30 p.m. Flushmate® leaking at a seam. The Flushmate Systems are rectangular, black, two-piece vessels made of injection molded plastic. this is a drop in replacement for the older cylindrical flushmate … You may also receive reimbursement for property damage caused by a Flushmate System that leaked or burst to the extent not previously reimbursed by Flushmate or others. However, the settlements provide for a distribution from the settlement fund for unreimbursed out-of-pocket expenses to help offset the cost of professional plumber or third party technician repair kit installation, if you choose not to install the repair kit yourself. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a repair kit themselves may be eligible to receive $25 per Flushmate Toilet repaired. Lancaster, CA 93584, By Internet: www.FlushmateClaims.com/claim-forms/. No. Flushmate Systems that are part of the recall and the settlements can only be identified by the unique serial number on the product label. Will the claims administrator send a technician to install the repair kit? The settlements provide for a distribution from the settlement fund for eligible claims for unreimbursed out-of-pocket installation expenses incurred in connection with having installed a repair kit. You can verify this if you smell sewer gases. Please submit copies of your invoices or receipts with the claim. No, the settlements provide for a distribution from the settlement fund for the unreimbursed out-of-pocket installation expenses incurred for having installed a repair kit, to help offset the cost of professional plumber or third party technician repair kit installation if you choose not to install the repair kit yourself. One person suffered a minor injury, but the biggest problem seems to be that the system can explode at or near the vessel weld seam, releasing … The system can burst at or near the vessel weld seam releasing stored pressure. The first six numerals of the serial number are the manufacturing date code. al., No. Do I have to request a repair kit and/or a replacement Flushmate pressure vessel in order to file a claim? Yes. *UDC settlement class: The initial claims period for the UDC settlement expired on September 24, 2016. * Claim forms are available online at www.FlushmateClaims.com or by calling 1-877-412-5277. When you purchase this kind of system, it is under warranty for 10 years. Pour a small amount of water into the Cartridge housing area. Why are there class actions regarding the Series 503 Flushmate III Pressure-Assist Flushing System (the “Flushmate III,” the “Flushmate System” or the “Flushmate III System”)? The serial number is on the label on top of the Flushmate System. Copyright © 2021 Rooter Guard. Here are areas where water may leak and how to fix them: When water leaks from the bolts. The claims administrator will provide copies of the claimant’s objection, if any, to class counsel and defense counsel. If there is money still available in the UDC settlement fund after all payments have been made, then the Mergens claims period and extended UDC claims period may be extended or the lawyers for the UDC settlement fund will request the Court to allow the money to be donated to a charitable organization. In order to receive payment for having installed a repair kit yourself, you must be prepared to provide the serial number or otherwise provide proof of ownership of the Flushmate System(s) for which you are seeking payment and to declare under penalty of perjury that the information that you submit with the claim form is true and correct. Water conservation is a big issue these days, and one of the areas where we use lots of water is the toilet. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having a replacement pressure vessel themselves may be eligible to receive $25 per Flushmate Toilet repaired. If you experience difficulty, please call a Flushmate Customer Service Technician toll-free at (800) 533-3460 Monday through Friday between 9:00 AM and 5:30 PM ET. 15. Is there - Answered by a verified Plumber. The other day I noticed a significant amount of water leaking onto … You are eligible for reimbursement of out-of-pocket expenses only if you have already installed the repair kit and/or replacement Flushmate pressure vessel for a qualifying Flushmate System. Flushmate, of New Hudson, Mich., a division of Sloan Valve Company. The leaks cause the Flushmate System to burst at or near the vessel weld seam … That said, it is best if you consult with a plumber to address the issue. If there are sufficient funds remaining in the settlement fund after September 18, 2018, Mergens settlement class members who submit valid claims for having installed a repair kit, replacement vessel, or replacement toilet themselves will be eligible to receive $25 per Flushmate Toilet repaired or replaced. Only Flushmate III Systems manufactured from October 14, 1997 through April 30, 2011 are part of the settlements. If the claimant’s objection cannot be resolved informally, the claims administrator will submit the claimant’s objection to the Special Master and notify the claimant of claimant’s right to supplement the claim within twenty business days.
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