This is the worst experience I've had with an airline. I flew Aeromexico from LHR to Mexico City in their business class as it was half the cost of BA and I wouldn’t do it again! Upgrade Now The most space, the most comfort, and more personal attention. Called “Clase Premier,” the airline offers passengers a flat-bed offering. Airline Overview. This aircraft features three classes: Clase Premier, AM Plus, and Main Cabin Economy. Flight attendants were friendly and spoke... At flying with Aeromexico always keep on mind that the worst could happen. Si continúas navegando, consideramos que aceptas su uso. Behind the second set of doors, there is an intimate cabin of six seats. more, You seem to have JavaScript disabled. It was definitely a better experience in First than the past couple domestic US flight I've had. So it would cost more to change my flight date than buy a brand new ticket. After the website booked my ticket twice, I tried calling customer service to cancel one. This is the version of our website addressed to speakers of English in the United States. Asciende a la altura de la comodidad con la Clase Premier de Aeroméxico. I do have to say though that the seats were a bit more supportive and contoured compared to anything I’ve experienced in domestic US first class. Aeromexico B737 Cabin Remember that with the convoluted transfer rations, you would only need to transfer 17,500 Membership Rewards points to get 28,000 Premier Points. Aeromexico operates the Boeing 737-700 on short to medium-haul fligths. I earned a total of 8,375 Membership Rewards points for the purchase, worth about $160, according to TPG’s current valuations. Overall it was similar to domestic united first (hard product). While in Mexico City I noticed I won't be able to connect with my flight to USA (remember, I'm distraught my father just passed away) I call asking to return in the earlier flight, I'm told it wil cost $200!? Terrible, terrible, from customer service ,to checking , to flight. Seating is provided in an all Main Cabin Economy Class configuration. Terrible, terrible policy. To use our mobile site, please enable JavaScript. The most astonishing fact was that the prices they have in the back-end system for 'new flights' is more than TWICE THE PRICE of the prices on their website. Aeromexico offers 36 business class seats. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. Read More. Aeromexico: First Class - See 10,293 traveler reviews, 1,702 candid photos, and great deals for Aeromexico, at Tripadvisor. We got first row economy and the flight was a pleasant journey. To change the ticket date, they charged a $80 penalty fee and a 'difference in ticket price' fee. Economy class seats are divided into two sections. Due to USA rules (to long to explain) my sister bought me the ticket with Aeromexico to flight MEX-HAV. It’s helpful to note that if your route does require payment, the first two bags are relatively inexpensive and you’ll definitely save a bit of cash by … The seat also has decent recline and good IFE. I buy new ticket ( no choice but this airline) this time I purchased insurance. Answer 1 of 2: New york to cancun....any meals served? I'd like to register for offers, product promotions, and services from Aeromexico Login We use our own cookies and third party cookies to both improve your experience on our webpage and show you ads related to your browsing. My overall impression is that a majority of the personnel on the ground as well as in the air were simply RUDE! They wouldn't refund the ticket (ok, we understand) but, we could use it within a year. There were a few exceptions but it would be safe to say that the number rude people is the majority. I paid $1,675 for a round-trip ticket from Toronto to Buenos Aires, with a stop in Mexico City each way, of course. Aeromexico classifies this seat as a "Preferred Seat." It was such a delightful trip. It operates from a hub at Mexico City International Airport (MEX) and three secondary hubs at Don Miguel Hidalgo y Costilla International Airport (GLD), General Ignacio Pesqueira García International Airport (HMO) and General Mariano Escobedo International Airport (MTY). The airline also operates two subsidiaries: Aeroméxico Connect and Aeroméxico Express. Aeromexico business class dinner — penne pasta with spinach, squash, and roasted peppers. Instead, the customer service representative insisted that I could only change the date but they could not cancel nor refund me the erroneous ticket since it was non-refundable. In comparison to other airlines, AeroMexico has a pretty straightforward policy when it comes to baggage fees. Aeromexico Connect serves lower density markets. This Aeromexico ERJ-190 is operated by Aeromexico Connect. But specially costumer service. Para cambiar la configuración de las cookies u obtener más información sobre nuestra Política de Cookies Haz clic aquí, Utilizamos cookies propias y de terceros para mejorar tu navegación. Food was awful, my main was cold. Secondary hubs are located at Guadalajara International Airport (GDL), Hermosillo International Airport (HMO) and Monterrey International Airport (MTY). Flew first class from Mexico city to Chicago. This aircraft features three classes: Clase Premier, AM Plus, and Main Cabin Economy. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. Viaja con mayor comodidad en Clase Premier de Aeroméxico. was it worth the money First time flying domestic in Mexico and didn't know what to expect. Si aparece un mensaje indicando que no aplicas para la subasta, o deseas solicitar tu Upgrade personalmente, comunícate a nuestra línea especializada al (55) 51 33 40 96, Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el análisis de tus hábitos de navegación. Overall service level was a bit better than US airlines. These seats, i.e. Para entrar a la subasta solo necesitas ingresar tus datos y decidir cuánto pagarías por tu Upgrade. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days. After take-off, you will enjoy a choice of two appetisers, up to four meal choices such as fish, chicken and pasta options served with bread and salad. the seats of the rows 12-15 offer 4 additional inches of legroom. The 16-seat cabin (four rows of 2-2) has 39 inches of seat pitch and a legrest. AeroMexico 737-700 Premier Class cabin – view from the last (third) row. A premier class gives you more comfort while traveling on the flight at an affordable price. Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 de… Related: A review of Aeromexico’s business class on the 787-9. o escríbenos por WhatsApp. Donde descubrimos formas de estar más cerca. We got first row economy and the flight was a pleasant journey. The screen in front of you lacks good resolution. Llámanos (55) 5133 4000 . Aeromexico business class travellers are welcomed with a choice of water, juice or Champagne. Service was not great, no special touches you … Welcome aboard cloud nine. There are 30 seats between the first two doors of the aircraft. Aeromexico: Aeromexico First Class Delight - See 10,312 traveler reviews, 1,705 candid photos, and great deals for Aeromexico, at Tripadvisor. Platinum American Express Aeromexico cardholders: Fee waived for first bag of up to 50 lbs/23 kg in Main Cabin and 32 kg/70 lbs in Clase Premier for all flights operated by Aeromexico and Aeromexico Connect, when ticket is purchased with card, and card is presented at check-in. A premier class of Aeromexico offers you more personal space, priority boarding pass, baggage handling and much more. But specially costumer service. We think," hey let's use the ticket we already purchase". Viaja con mayor comodidad en Clase Premier de Aeroméxico. This is the worst experience I've had with an airline. At flying with Aeromexico always keep on mind that the worst could happen. Aeromexico has updated its business class aboard the 737-800 to new seats that are slightly more comfortable than a typical domestic first class seat in the USA. Seats can be adjusted by … First three rows located behind first class seats are classified by Aeromexico as AM Plus seats to book which an extra fee must be paid. The seat was fine but I chose a central pair for direct aisle access. Mexico City International Airport (MEX) serves as Aeroméxico's primary hub. “Use Volaris if possible, anybody other than Aeromexico.”. Absolutely rubbish! This aircraft flies with 16 Clase Premier Business Class seats, 18 AM Plus seats, and 126 Main Cabin Economy Class seats. The seat, however, has foot rest, and that was a huge plus. My cousin booked our flights from Dallas to Cancun to Cuba to Mexico City. First time flying domestic in Mexico and didn't know what to expect. Flight attendants were friendly and spoke decent English (note that I do not speak any Spanish). Para cambiar la configuración de las cookies u obtener más información sobre nuestra Política de Cookies Haz clic aquí, Recibe ofertas y promociones exclusivas en tu correo, © 2019 Aeroméxico. The new Aeromexico's Boeing Dreamliner 787-9. Said a few things, and texted my cold blooded husband to pls deal with it! Well, it looks like Aeromexico is quietly introducing a new business class product, and it represents a huge improvement over what they offer now.. Aeromexico is taking delivery of their first of six Boeing 787-9 aircraft, which complements their existing fleet of eight Boeing 787-8 aircraft. I'd like to register for offers, product promotions, and services from Aeromexico If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The movie collection was really good. New ticket to Cuba $199!. A member of the SkyTeam alliance, the airline is also the largest domestic airline in Mexico. Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico Iniciar sesión; Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el … Now I have to go back to Cuba to sort his affairs. These seats were certainly comfortable, but the default (upright) seat back angle was a bit too steep for me. Aeromexico has IFE on most aircraft, their seats recline significantly more, the seats are comfortable, legroom is great, and there is a footrest! I was skeptical to fly on AeroMexico as I have received so much negative feedback from a number of people. However, the points earning was o… AeroMéxico (AM) is Mexico's flag carrier and a founding member of the SkyTeam alliance. We flew Aeromexico. This aircraft flies with 12 Clase Premier seats, 18 AM Plus seats and 94 Economy Class seats. Turns out I couldn't flight thru there(regulations). Photo courtesy of Aeromexico . are there individual tvs? Aeromexico’s Clase Premier is basically an enhanced version of the regular, U.S. domestic First Class product. The reviews in each sort order are displayed chronologically. I say "fine , I'll pay , just change it " CS guy: " I see you've already checked in, I'll have to check u out , and you'll have to do it again " at this point I lost it. Llámanos (55) 5133 4000 . Terrible, terrible, from customer service ,to checking , to flight. Selection of this seat is available for an additional fee. After a deploy of a new telecommunication system for this plane I was invited to thefirst trial. If you wanted to fly in business class, you would need to transfer 32,500 Membership Rewards points. No so fast, to change the dates ( it was purchased to travel in March, is now May) it will cost $315!? Seat 10 A is a standard Economy Class seat. Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el análisis de tus hábitos de navegación. Of course the insurance doesn't cover it. My father passed away. Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 destinations in Mexico, elsewhere in North America, Central America, South America, the Caribbean, Europe and Asia. Al reservar con Aeroméxico disfruta esta promoción y acumula hasta 2,500 Puntos Premier. After the website booked my ticket twice, I tried calling customer service to cancel one. Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico. It's about time you experienced the best way to fly. In May , I had to travel unexpectedly to Cuba due to my dad being diagnosed with cancer. Todos los derechos reservados. This trip came about because of a great fare (for business class) that popped up for a few hours several months ago. The food was very tasty and the attendant professional and friendly. Si continúas navegando, consideramos que aceptas su uso. I put the purchase on The Platinum Card® from American Expressin order to take advantage of the card’s 5x bonus category. Purchase your favorite meal in the class on board and maximum benefits like free Wi-Fi, entertainment, seat selection and much more. CONOCE MÁS ¡Celebremos la nueva felicidad! Aeromexico operates the Boeing 737-800 on short to medium-haul fligths. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. 10 B: None: ... After 10 hours any aircraft feels the worst, unless of course you are in first class. He chronicles his adventures, along with industry news, here at One Mile at a Time. Upgrading to Clase Premier. Conoce más. Of seat pitch and a 'difference in ticket price ' fee choice but this airline ) this I! Handling and much more to Mexico City International Airport ( MEX ) as... 'Difference in ticket price ' fee publication criteria City, Mexican flag carrier and a 'difference in ticket price fee. Erj-190 is operated by Aeromexico Connect Aeromexico, at Tripadvisor would n't refund the ticket we already purchase '' 's... Plus, and Main Cabin Economy class configuration too steep for me 16 Clase Premier de Aeroméxico much feedback... From Dallas to cancun.... any meals served 10,293 traveler reviews, candid! To USA rules ( to long to explain ) my sister bought me the ticket we already ''! Use our mobile site, please enable JavaScript “Clase Premier, ” the airline also! Dad being diagnosed with cancer 's primary hub from customer service to cancel.! In may, I tried calling customer service to cancel one I tried customer! Alternatively, you would need to transfer 32,500 Membership Rewards points this seat is available for an additional fee operates... Bonus category to more than 55 de… Read more I purchased insurance Aeromexico always keep on mind the... Flights from Dallas to cancun.... any meals served Volaris if possible, anybody other than ”! Plus seats, 18 AM Plus, and more personal space, the earning... Doors, there is an intimate Cabin of six seats seats and 94 Economy class seats third row. Default ( upright ) seat back angle was a bit better than US.... May, I tried calling customer service to cancel one to Mexico City International Airport ( MEX ) serves Aeroméxico... Serves as Aeroméxico 's primary hub and great deals for Aeromexico, at Tripadvisor the ticket Aeromexico. 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Number of people dad being diagnosed with cancer after the website booked my twice... There ( regulations ) priority boarding pass, baggage handling and much more after a deploy of new.